Vantage LED: manufacturer

Showing posts with label manufacturer. Show all posts

Thursday, December 18, 2014

Blog #199 - the year+ in review, start 2015 off with some solid education resources!

-Deacon Wardlow

All said, I lived in Japan for about 12 years. The time, people, and culture definitely affected the way I look at the world. Every December, Japanese get ready to send out their "O-sho-gatsu" (New Year's) cards. A card is sent out to the people in their life, both personal and professional contacts. The card is a way of keeping in touch with the people who've touched their lives in some positive way. Gifts are also given to people who've helped them in some way in the year - a kind of year-end accounting and "thank you" to everyone who helped them get to where they are. I love the tradition and, while I no longer send out a stack of cards each New Year's - I appreciate taking stock of the year past and acknowledging the many people who've helped, challenged, assisted, and gotten me to where I am.

This article makes #199 in the series started about two and a half years back. My thanks to my fellow "Special Ops" Director of Spectacular Media (Scott Hofheins) and our associate/friend/all-around pontificate Mike Prongue of Signvine. Our thanks go to Vantage LED for giving us a place to rant, rave, educate, elucidate, and help bring a little order to the chaos that is Digital Signage (without having to write advertorials or "sponsored" pieces, but rather sticking to the truth and helping people get educated on what matters most for LED and other Digital Signage). It's been a long road with a longer one ahead and we're glad to have you, our reader, out on the journey with us. If you read our articles and have a question - drop us an email or line (email deacon@spectacularmedia.com - scott@spectacularmedia.com - or michael@signvine.org). We all like to hear from you and appreciate feedback.

This will be the last posting for the year (we'll start up a little after the new year). I've done my best to sort the articles we've released into categories so you can find helpful info a bit faster. If there's some way we can help out, a topic we've missed or something to delve into deeper - let us know (we're happy to have more to write about and the year ahead promises to be a full one). If you have a moment, checkout the SignVine site (these are guys who know a lot about giving and lending a hand) - https://www.signvine.org/

We wish you a safe, happy, and most excellent year-end. I hope your holidays are full of friends, family, and happiness. Problems are simply challenges helping you along the path to success and hopefully we've written something here which can help you overcome the obstacles you're facing (or will encounter down the road).

Digital Signage Sign Tech & Spec:

Digital Signage Content:

Digital Signage Sales 101:

Why LED Signage?:

Costs for Digital Signage:

How much can an LED Sign Cost?
Short term gain, long term costs (cost of a "cheap" LED Sign)
"Value Line" vs. Single Level of quality (i.e. why there aren't iPhone or Droid "lite" versions)
Is an LED Sign (or any Digital Signage) an investment or a purchase?
Selling the value of a Digital Signage Solution (LED Sign, LCD, or other)

Digital Signage 'How To':

Digital Signage 'Need To Know':

Quality vs Cost

Warranty and After Service

Insurance and Warranty
Parts and Labor doesn't always equal warranted repairs...
US Based Support for LED Signs is More Than Phones and Technicians
Is after service an after-thought?
The Value of a warranty
On Site Service Warranties (underwritten vs. carried by the manufacturer)
Future proofed DS.
Support and service on systems.

System Build and Design Elements to be aware of

Potential Issues to be aware of

Heat
How to protect against heat
Power (undervoltage)
Physical Factors for Effective LED Sign Use and Installation.
Are LED Billboards safe?

LED Sign System Controls & LED Sign Sales Success

Vantage LED has white paper resources and more educational material on the website (http://www.vantageled.com), please check it out when you have a moment. Note all posts/thoughts/writings are strictly the viewpoint of me and me alone and do not reflect nor speak for Vantage LED’s beliefs, attitudes, thoughts, etc. unless specifically noted.

Wednesday, October 22, 2014

Digital Signage Sales 101: 10 Behaviors, Making LED Sign Manufacturers Great!

The LED Sign Industry is a comprised of many manufactures all with unique strengths, weaknesses, and product offerings. There are many choices for sign companies to select from, depending on their individual company’s needs.

Not all companies are alike, not all product is alike, not all warranties are alike and it takes some work and trial and error to find the best relationship. Just like a first date does not mean marriage is imminent, neither does the order of one LED sign project, or two or three. It takes time to determine the true nature of the supplier for your LED sign.

Also, over time, it’s possible to glean the truth about your current LED sign manufacturer. How do they behave when the pressure is on? What kind of choice do they make when someone will win and someone will lose- do they sometimes take the proverbial “hit”?

Regardless of who supplies your LED display projects, there are 10 awesome characteristics that a sign company should consider:

1.       They are open and available and you can call them up, visit their factory and meet their team.
2.       They support your sales plan and do not compete with you for retail sales in your area.
3.       They constantly “push the envelope” on new technology and innovations, sometimes challenging the industry status quo.
4.       They have great software engineering capabilities.
5.       They recognize “Content is King” and can provide customized solutions.
6.       They have a responsive sales team that answers your questions, usually immediately.
7.       They provide flexible solutions for your urgent production requests.
8.       They find a way to always say “yes”.
9.       They provide a “rock solid” warranty on their product minimizing loopholes.
10.   They are focused on educating you, your customer, and giving back to the community.

With all the great possibilities that exist why would you settle for any LED sign manufacturer who did not conform to these ideals? LED manufacturers have you as “their” customer, they are not your customer. Consequently, it is okay to expect more from them. It is okay to ask more from them. It is okay to seek out and select the best possible choice for your sign company.

In the early days of LED sign technology with limited manufacturing choices, you were restricted and had to settle for a “less than perfect” fit. Now with some “due diligence” you can find exactly the best LED sign manufacturer "fit" for you.

Remember too, that there is a difference between a business "partner" and just a "vendor". Referring back to my earlier metaphor of "marriage", it applies here as well. Your spouse is your partner, your administrative assistant at work is more like your vendor. Your partner stands beside you and helps you as part of a deeper and more intense commitment. Your assistant supports you to a point. At your workplace that point may be when 5PM rolls around or you've fallen into organizational disfavor.

When you find a LED sign manufacturing "partner" that can boast many of the 10 aforementioned characteristics, then you will rest easier, live a less complicated business life and make more money by way of happier customers.

Do it, you’ll be able to tell the difference immediately and your customers will support your choice.

This blog post and comments represents my personal perspective and do not reflect the opinion of Vantage LED, Inc. or SignVine, Inc. or any other person or organization. Thank you to Vantage LED for allowing me to pen a guest blog every 3 weeks. If you have constructive feedback please email me at michael@signvine.org. - Mike Prongue

Thursday, September 11, 2014

Digital Signage, Need to Know: Innovation and Progress, or Complacency and Stagnation in LED Sign Technology

- Scott Hofheins

With the highly anticipated Apple Live event on Tuesday still causing excitement and buzz across the country, it reminds us that innovation continues to be a key component for a successful product. While there are some in the LED sign industry who believe things are best left the way they are, history has proven that true progress in any industry relies heavily innovation and organizations not afraid to take risks.

It is well understood that the sign industry is different than the consumer electronics industry. Manufacturing outdoor electronics that need to operate consistently for 5-10 years means that innovative development takes more time. However, true innovation is still extremely important and necessary for the health of the industry and the end user experience as a whole.

Options

The options now available for outdoor digital signage has, thankfully, progressed and evolved since the days of flip discs, incandescent marquees and simple LED marquees. While there is still a very secure place for single color text only message centers, I believe I speak for many by expressing my gratitude that full color technology and higher resolutions were developed. Content is more dynamic, and pleasant to read. Sign operators can be more creative and deliver their message more effectively to their targeted viewers.

This evolution did not come from an attitude of complacency; it came from people taking the risk of developing new technology to answer the market’s demand for a better and affordable product. Some failed, some succeeded, and the industry is better off because of their efforts. Outdoor digital signage is still young. We will continue to see more innovation, more features, a better experience and a better product for years to come.
Interaction

The way we interact with our displays has also evolved for the better. We are beginning to see more progress and a significant evolution toward better software, and a better end user experience. You would be hard pressed to find any sign owner who would choose outdated software designed overseas, over a quality domestic provider when truly given the opportunity. And this is one of the challenges with our industry. Too many end users do not get that opportunity. They are accepting sub-par software, or a sub par product because it’s simply what they got with the sign.

This is changing, and will continue to improve as our society gets closer and closer through improved communication and education. We are a world getting larger, while our social circle get’s tighter, giving us better tools and access to important information about any industry, business, manufacturer or organization.

Choice

End users in our industry now realize that they have a choice, they can be an educated Digital Signage consumer. They understand the difference between innovative products that offer an array of useful features and options, versus products that offer less simply because they can’t do any better.

Innovation is hard, and is not without it’s challenges. Even hugely successful organizations like Google have their fair share of flops and failures. Remember Google Lively? No? Exactly. But that is the beauty of true innovators, is they don’t give up. They fix, re-invent, take a different approach, or start from scratch. Change isn’t always popular, but is critical to the progress of technology, and I would argue to the human experience in general.

Without innovation we would still be waiting days, weeks or months for important letters, seeing our recorded history in black and white, and agreeing that the idea of a individuals owning and using personal computers is ludicrous. While there are products and software out that may be gimmicky, over hyped, or bad copies of the original, you have the tools now to weed through it all and get what you want and deserve.

Stay smart, and deal with true innovators who offer products designed, produced, and supported in the US.

-TSH

I hope this post has been informative and helpful. As usual, I welcome ALL constructive comments. Please feel free to comment and add anything I’ve missed, or additional tips you may have regarding this topic. Please visit www.vantageled.com for many other resources, white papers, and of course: Great looking LED Signs!

**All posts/thoughts/writings are strictly the viewpoint of me and me alone and do not reflect nor speak for Vantage LED’s beliefs, attitudes, thoughts, etc. unless specifically stated.

Thursday, July 24, 2014

Digital Signage, Need to Know: Qualities of a Good LED Sign Provider, and How to Choose One.

- Scott Hofheins

For many, the search for a good LED sign is a new experience often filled with confusion, ambiguous terminology, and uncertainty. Our industry is frequently compared to the car business, where consumers don’t buy directly from Ford or Chevy, but from a Dealer who is authorized to sell those brands. While our industry is similar, it doesn't take into account some important differences that significantly affect the consumer’s experience. Here are some tips on finding a good Dealer (sign provider) who will deliver product from a quality manufacturer.

Research

The auto industry has been regulated and standardized over the course of many years, unfortunately this is not the case for the LED sign industry. Although this situation is improving, we’re not there yet. The responsibility of vetting potential providers and understanding the terminology is still the main responsibility of you, the consumer. There are associations and organizations that help with this, but it’s never a guarantee that your chosen provider will be satisfactory.

Do your research, and take notes. This is a theme we push constantly, for good reason. Learn as much as you can about the product you are looking to purchase. What is pixel pitch, what is pixel matrix, and how do they affect a sign’s viewability? What is the difference between an embedded controller, and an IPC (PC Controller)? Research online and talk to existing LED sign owners. Get your information from multiple sources, and dig deep. You will start to see some common themes. Some of these may include:

Avoid buying from direct overseas suppliers.
Signs need a good long term warranty.
Good content is important for a quality image.
When used correctly, LED signs will increase business.
Poorly manufactured LED signs may look good at first, but decline quickly over time.
Broken LED signs make you look bad.
Everyone does not use the same measuring standards.
Some specifications are used purely for their marketing value, not because they are important.
The sign control software should not be overlooked.
LED signs are proprietary by nature, with virtually no “aftermarket” hardware providers.

This is just a brief list, but there are many more that you will find. Write these down, and apply the lessons learned from your own research and the experience of others.

Education and Truth

Quality providers are not afraid of the truth. They want you to be an educated customer because they know that the more you know, the higher the chance it you will purchase from them. They care about your specific installation, and want to provide you want you need, not just fill a sales quota. Good providers expect to be involved with you for the long term, after the sale. They choose manufacturers who will do the same.

Responsive

How responsive are they to your needs and questions during the sale? Do they answer questions clearly, and and in a timely manner? This can be a key indicator to how you will be taken care of long term. A well organized sales staff usually means a well organized support staff. This is not a guarantee, but something to take into account.

Referrals and Previous Work

Sign’s are by definition, a very visual and public product. Quality providers are proud of their work, and are happy to show it off. Ask for customer referrals, and/or recent examples of work they've done. Ask for pictures, or places you can drive by for a look.

Documentation and Support

Can the provider back up their product with documented information like white papers, drawings, spec sheets and brochures? Domestic manufacturers provide this documentation to their dealers, in a clear and concise manner, written in standard English. This makes it easier for them to provide the information to you directly, or through their own media and publishing.

Providers who use overseas companies, or direct distributors for these companies often have documents that are outdated, disorganized and poorly translated from another language. Make sure your provider is using a domestically engineered, manufactured and supported LED sign product.

Take the Time

Don’t get rushed into a purchase. Stay calm, and make sure you’re getting the quality product you need, from the right provider. Give yourself enough time to do the research, ask the questions, and understand the product. Trust the facts, and go with the provider who will is willing to be your partner in the process.

The bottom line is, quality providers take care of their customers and partner with them to provide support in the following areas:

Education on the LED sign industry and products.
Guidance on the right product for you.
Documentation to back it up.
Utilization of a nationally recognized, preferably domestic, high quality manufacturer.
Warranty and Support after the sale for both Hardware and Software.

The internet has changed the way we do business. It’s bringing us closer together and gives us access to an impressive amount of information about products and companies. Utilize this medium, and learn as much as you can about your potential LED sign investment. It may seem overwhelming at first, but the truth has a funny way of cutting its way through the mess if you keep your mind and eyes open.

Support your research with direct contact with existing sign owners, and the providers themselves. Ask questions that focus on the areas above, and make sure the facts support your feelings and always remember, an LED sign is a long term investment, not short term purchase.

-TSH

**All posts/thoughts/writings are strictly the viewpoint of me and me alone and do not reflect nor speak for Vantage LED’s beliefs, attitudes, thoughts, etc. unless specifically stated.

Wednesday, March 26, 2014

Digital Signage Need To Know: Digital Signage Learning Curve, how to tell a good manufacturer from a questionable one.

-Deacon Wardlow

If you've watched enough old westerns and movies, you'll have noticed people biting the gold/silver coin to test its authenticity. Skilled cons used to drill out coins and replace the gold/silver by plugging the coin with lead (hence the saying, not worth a "plugged" nickel). Lead is softer and a skilled biter could tell the difference between a real coin and a plugged one.

With technology, it's especially difficult to tell the difference between a good product and a bad one. As was the case with a coin biter, you just had to go off of experience which meant you got cheated enough to know better after a while. Back in the 80's and 90's, buying a computer was a very daunting idea. Technology wasn't really simplified for a buyer and the choices seemed intimidating. Over the last 20 years, computer manufacturers have simplified their sales approach and made the important components more transparent (processing speed, hard drive sizes, computer capabilities/performance, etc.). The overall buying process was simplified and it became possible for someone to compare different computers and see which one (based on specs and performance) would be the best option.

The difficulty people encounter with buying a Digital Signage solution is similar to someone shopping for a computer 20 years ago. It's hard to compare one system from the other because of a general lack of standard common component naming conventions (especially with LED Signs) and little-to-no transparency in the market. I was speaking with a client last week about comparing a system she had found online vs. the option I presented. Here's a snippet of the conversation:

Me: Where did you get this quote?

Client: I found it on ebay. It's really cheap and I think it might work for our needs.

Me: Comparing systems can be really difficult, but let me put this situation in a different context. Let's say you're buying a laptop for your business. You go to the big box store near the mall and notice the price range for the laptop you want is about $500-$600. Not bad. As you walk out the store, you see someone selling laptops from a folding table in the parking lot. The seller tells you they have laptops which are "just as good" as the ones in the big box store, but "factory direct" and you can buy one for as little as $50 right now. The person will even write their cell phone number on a piece of paper in case you need help later. Would you take the offer?

Client: Of course not. It sounds really shady to me.

Me: This is the modern problem with DS. There are a lot of players in the market and it's easy to be misled. This is why it's really important to know who you're dealing with. What support does the company offer? How reliable are they? How good is their product? Are they offering current and/or innovative technology or repackaging old tech in a new cabinet? You can't just trust what people say, you've got to dig deeper and know what you're getting.

This is why it's important to do your research. Find out about why you may want an IPC instead of an embedded controller. When do software-based controls for a DS system make sense and when are cloud-based controls better? Please don't feel like you've got to go it alone. Unfortunately, there's no "quick answer" to this question, but there are resources to help you figure it all out. The savvy manufacturers out there are working hard to educate people. You can reach out to me or others in the industry for direction and assistance so you can hopefully avoid the pains and headaches we've gone through when we bit those lead coins thinking they were gold. Don't get caught eating lead, you and your clients are worth more.

The blog is fairly extensive, so we've put out a list of previous blogs (sorted by category) to help you learn more --> A year (plus) of Digital Signage information!

You can also use the search option (at the top of the blogspot page) to look for specific info. Please drop me a line and I'll be happy to point you in the right direction for whatever you're looking for!

Please comment here or send questions or requests for information to deacon@vantageled.com. Vantage LED has white paper resources and more educational material on the website (http://www.vantageled.com), please check it out when you have a moment. Note all posts/thoughts/writings are strictly the viewpoint of me and me alone and do not reflect nor speak for Vantage LED’s beliefs, attitudes, thoughts, etc. unless specifically noted.attitudes, thoughts, etc. unless specifically noted.

Wednesday, March 12, 2014

Digital Signage Need To Know: LED Display Evolution

There is little doubt that the modern outdoor LED display is a cost-effective advertising machine.

With a very low cost-per-exposure for your advertising message, and 24/7/365 functioning there’s no worry about this employee updating their Facebook page instead of doing the job assigned.

Not only cost-effective, it is also willing to do what you tell it, when you tell it, and for as long as you’d like. If you want a new slide to advertise your Easter Egg hunt at the church, type your slide description request in and soon the glitzy piece of artwork has automatically been produced by a professional designer and downloaded into the LED display's ad rotation. Not every LED display can do this function, so do your homework and determine what your business needs and where to find these professionally produced slides.

LED displays are becoming smarter and the mystery of the control software is dissolving as leading manufacturers build user-friendly platforms and interfaces. Perhaps someday, you may even go to your local Sam’s or Costco and buy a “plug and play” LED display not unlike a 60” Samsung TV. There are market forces commoditizing everything!

Ah yes, we live in a marvelous age of advanced technology being focused on outdoor signs. But it hasn’t always been that way. How and from where did today’s signs come to be?

There may have been some industrious cave dwellers scratching images into cave walls, to document and tell stories but these efforts are not generally considered to be the first signs. Most historians date the beginning of signs well past Fred Flintstone and Barney Rubble into the Greek and Roman era.

Stone and terra-cotta symbols and drawings were used since most of the world was illiterate. Perhaps these early sign builders were visionary as LED displays today seem to “say it” more in pictures than in words. Pictures capture the imagination and communicate ideas as well, if not better than, text- words. A symbol for a tavern, for example, communicated the idea to all.

Here is an example of what appears to be a tile sign, early Roman- a warning that the owner of the home had guard dogs. It is simple and effective.

Religious groups used the symbol of the cross, and tradesmen used their sign symbols to advertise their specialty.

As time marched on the use of symbol signs became law. In the late 1300’s a law was passed that any tavern selling ale “must” have a symbol sign. Meanwhile those “trade signs” became more ornate and unique and featured logos of dragons and lions as business identities were established.

With the onset of the 19^th century (1800s) the world’s advancing technology began to shape the sign industry. The invention of the printing press established the course centuries earlier but the advent of the industrial printing press, the innovations that expanded the print area and drove the printed output to thousands of pages per hour. This was a step towards the modern sign industry of today.

The excitement of the modern sign industry did not begin until the widespread use of electricity became common place. The incandescent bulb was the backbone of the new trendy signs and designers made the best use of them.

Neon signs followed the incandescent bulb era (1910- Paris Motor Show) and glass blowers and artists began to produce not only messages but works of art. But a neon sign is unchangeable and permanent.

In the mid to late 40s, technology again changed the sign industry with the introduction of plastics which included the changeable letter signs. Flexibility and messaging was improving.

In 1962 Nick Holonvack, Jr. of GE, developed the first red LED lamp that produced light in the visible spectrum and the race towards todays LED sign industry began.

The LED displays we see today evolved from simpler designs of the 1990s.The early LED sign industry began to gain prominence and traction in large-scale sporting venues and other commercial applications. Las Vegas and Times Square became the glowing beacons for what technology could develop.

Today, as software evolves, animation, live video and other “mind-blowing” graphics have transformed both the digital billboard industry and the on-premises signs (smaller than the billboards and owned by the resident business).

The sign industry of today produces about $50 billion dollars a year in sales. Digital signs have driven much of the excitement and the sales within the sign industry and it’s only expected to get better.

One could say… our future's so bright… we gotta wear shades! I'm sorry, I couldn't resist!

These comments are my personal perspective and do not reflect the opinion of Vantage LED, Inc. or SignVine, Inc. or any other person or organization. If you have constructive feedback please email me at        michael@signvine.org.

                                                  -- Mike Prongue

Thursday, December 18, 2014

Blog #199 - the year+ in review, start 2015 off with some solid education resources!

Make sure you have the right tools for DS!

Standards for Outdoor LED Digital Signage

Help! My sign isn't communicating! Steps to a solving communication problems.

Use Content and Scheduling to Target Your Message On Outdoor and Indoor Digital

DisplaysCustom Content -vs- "Stock" or In-House Content

CMYK vs RGB and Other Design Factors for Digital Content on LED Signs.

The Tech Train is Leaving the Station

The importance of being "in" the know with Digital Signage

Your Customers Return The Investment You Make In Them

Keep it simple

No Free Lunch, Only Buy and Sell Quality LED Displays

Be different, Be Branded, Be Seen with Outdoor Digital Signage

Power of Communication for Non-Profit Organizations

Why Digital Signage is Important

How an LED Sign Manufacturers Approach to Growth Can Affect Your Own

Digital Signage Learning Curve, how to tell a good manufacturer from a questionable one

China, Stack 'em Deep, Sell 'em Cheap

Full Color LED Signs vs Single Color Red or Amber

Silicone Coating on the back of LED Modules

LED Display Evolution

Product Consistency and Long Term Success with LED Sign Manufacturers

Physical Factors for Effective LED Sign Use and Installation.

Digital Signage is more than a dynamic commercial - it's about communication.

The Gold Rush Continues

Financing & Leasing Options for DS

Creating Lifetime Fans

Demand Attention and Target Your Audience With Outdoor LED Signs